Returns & Exchanges

At Access Denied, we want you to be completely satisfied with your beauty experience; if a product doesn't meet your expectations, we offer a 30-day return window for unopened and gently used items. Our goal is to ensure your skincare and cosmetic journey remains seamless and risk-free.

1

Initiate Your Request

Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization Number.

2

Pack with Care

Place the items in their original packaging, ensuring they are securely padded to prevent damage during transit back to our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided in your portal to the outside of your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects the returned products, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing